Shipping policy
Shipping Policy
Thank you for shopping with VisionReset™. We are committed to delivering your order safely and efficiently.
Order Processing
All orders are processed within 1–3 business days after payment has been confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times are as follows:
- United States: 7–15 business days
- Poland: 7–14 business days
- Europe: 7–15 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Costs
We offer Free Tracked Shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your shipment at any time.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. VisionReset™ is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package is lost, damaged, or arrives with missing items, please contact our support team as soon as possible. We will do our best to resolve the issue promptly.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We're always happy to help.